To Replace a Lost or stolen Passport, Applicant Must Meet Missing Passport Qualifications:
  1. APPLICANT HAS PREVIOUSLY BEEN ISSUED A U.S. PASSPORT;
  2. APPLICANT IS UNABLE TO LOCATE HIS OR HER PASSPORT OR;
  3. Applicant's passport was stolen.

If applicant does not meet the above criteria, please visit our Passport Service Section

what you need
1 Certified birth certificate or naturalization certificate or passport issued over 15 years ago. 
2 Two identical, passport size, color photos, 2x2 with white background.  Click here for detailed specifications.
3 Completed DS-11 form. This form must be completed online and printed on two pages (not back to back). The passport office will not accept hand-written DS-11 applications. If the applicant has lost a valid passport, please complete DS-64 Form. Please print 2 copies of your completed DS-11 form; one form will be endorsed and enclosed inside a sealed envelope and one copy attached to the outside of the sealed envelope. Please note; once the DS-11 form is submitted on-line, the lost passport will be automatically canceled by the US Department of State.    
4 Two letters of authorization.  Please select the authorization letter that matches the processing location and print two copies.  Both must have original signatures, one will be enclosed inside the sealed envelope and one attached to the outside of the sealed envelope.  (For minor children, both parents must sign these forms).
5 Proof of departure date- computer generated flight itinerary from the airline or a travel agency, copy of airline ticket or a corporate letter stating US departure by private aircraft, one copy should be attached to the outside of the sealed envelope.
6 If the applicant is submitting a damaged or mutilated passport for replacement, a signed statement addressed to the US Department of State must be included explaining the condition of the passport.
7 Original and a clear photocopy of both sides of state issued ID.
8 Complete the Global Reservation Form. This is Travisa's Service Order Form. Once you have completed this form, you may call Travisa to make a reservation for your passport processing.  This form must be printed and attached to the outside of the sealed envelope.   
Attention You must fill out the Global Reservation and call to make a reservation in advance for emergency same/next day passport processing.  The service fee is non refundable.

FEES
  PLEASE NOTE: New US Government Passport Fees go into effect July 13th, 2010

NEW US Government Fees (as of July 13th, 2010):

Adults - $170.00 payment for the passport in the form of a check made out to the “U.S Department of State” and included with the DS-11 form inside the sealed envelope, and a separate $25.00 payment to the Post Office or the Clerk of Court.
Minors - $140.00 payment for the passport in the form of a check made out to the “U.S Department of State” and included with the DS-11 form inside the sealed envelope, and a separate $25.00 payment to the Post Office or the Clerk of Court. 

Travisa's Service Fees:
 

Rush - 3 to 10 working days processing - $99.00
Rush - 48 hours processing - $179.00
Emergency – Same/Next day processing - $199.00


 WHAT YOU DO
1 Take the items 1-6 to Clerk of Court or Authorized Post Office and ask them to endorse the documents and seal for hand carry.  The endorsed documents will be sealed inside an envelope; ask them to note "TO BE OPENED BY PASSPORT OFFICE PERSONNEL ONLY".
This sealed envelope must be presented to the passport office within 5 working days from execution.   
2 Do not write checks until directed to do so by clerk. THE GOVERNMENT FEE (Check made out to “US Department of State”) MUST BE INSIDE THE SEALED ENVELOPE
3

You must present proof of identity such as a driver’s license (which has been issued for at least 6 months).  A copy of both sides of the photo ID must be included inside the sealed envelope.  

For minor children, a photocopy of both parents’ identification must be provided.

Please note: applications processed in San Francisco must include a second photocopy of the driver’s license or ID attached to the outside of the sealed envelope.  

4 MINORS - All minors must appear in person at the post office or the courthouse. Minors (under the age of 16) must be accompanied by BOTH PARENTS or legal guardian with acceptable proof of ID. If only one parent appears, the other parent must sign and notarize a Statement of Consent Form DS-3053.

For those aged 16 to 18, one parent must be present, or one parent must sign and notarize a Statement of Consent Form DS-3053.

Please note:  applications processed in San Francisco must include a photocopy of the driver’s license or ID attached to the outside of the sealed envelope.
5

Do not leave documents with clerk.

6 Attach one copy of the DS-11 form, one signed letter of authorization, a copy of the travel itinerary and the Global Reservation Form to the outside of the sealed envelope.
7 FedEx the sealed envelope with all attached forms to TRAVISA for processing.
Attention You must call Travisa with the number from your Global Reservation Form to make a reservation in advance. The service fee is non refundable.
Info  Please note: the US Passport Agency does not currently offer rush processing of passport cards.  For those customers who request both a passport and a passport card, the passport card will be mailed separately to the customer at a later date. In some cases the US Passport Agency mails the cards directly to the applicant. In cases where they mail the card to Travisa, additional shipping fees will apply. 

Passport Processing Time Available
 
  Washington Emergency Same day/Next day
Rush 3 - 10 working days
  San Francisco Emergency Next day
Rush 48 hours
Rush 3 - 10 working days
  Los Angeles

Emergency Next day
Rush 48 hours
Rush 3 - 10 working days

  Chicago 

Emergency Same day/Next day
Rush 3 - 10 working days

  New York 

Emergency Same day/Next day
Rush 3 - 10 working days

  Miami     Emergency Same day/Next day
Rush 3 - 10 working days
  Houston  

Emergency Next day
Rush 3 weeks


Global Reservation Form Instructions

 
  1. Follow this link to our Global Reservation Form.
  2. Complete all the fields with the needed information.
  3. Review the screen for accuracy.
  4. Print the completed form by clicking on the print button from your web browser.
  5. Review the printed copy to ensure the correct information.
  6. Return it with all of the above requirements to TRAVISA.
Send documents to:
Travisa - Washington, DC
1731 21st. St. NW
Washington, DC 20009
Tel: (202) 463-6166
Fax: (202) 293-1112
email Travisa Travisa - Washington
 
Travisa - Chicago
120 S. State Street, Unit 3,
Chicago, IL 60603
Tel (312) 332-1161
Fax (312) 489-8368
email Travisa Travisa - Chicago
 
Travisa - Houston
4550 Post Oak Place, Suite 251,
Houston, TX 77027
Tel (713) 961-3500
Fax (713) 961-3506
email Travisa Travisa - Houston
 
Travisa - Los Angeles
5455 Wilshire Boulevard, Suite 716
Los Angeles, CA 90036
Tel (323) 932-7300
Fax (323) 784-3818
email Travisa Travisa - Los Angeles
 
Travisa - Miami
2655 South Le Jeune Rd. Suite 1004
Coral Gables, FL 33134
Tel (305) 774-7272
Fax (305) 774-0072
email Travisa Travisa - Miami
 
Travisa - New York
290 5th Avenue, 4th Floor
New York, NY 10001
Tel (212) 613-2223
Fax (212) 613-2287
email Travisa Travisa - New York
 
Travisa - San Francisco
564 Market Street, Ste 214
San Francisco, CA 94104
Tel: (415) 837-0771
Tel: (800) 421-5468
Fax: (415) 837-0775
email Travisa Travisa - San Francisco